Payment Methods

Last Updated: September 2026

At Tebbys (accessible via https://tebbys.com), this page lists what you can pay with, who handles the transaction, and what happens when a payment does not go through.

Checkout is the point where a shop asks for the most trust and usually explains itself the least. Here is the short version: every payment runs through the PayPal gateway, we never see or store a card number, and there is nothing recurring anywhere on this site.

By placing an order you agree to the terms below. If a payment behaves strangely, email [email protected] with the order number before trying again.

Payment at a Glance

What We Accept

• PayPal. Pay from a PayPal balance or a linked funding source.
• Debit card. Visa, Mastercard, American Express, and Discover debit cards.
• Credit card. Visa, Mastercard, American Express, and Discover credit cards.

The Gateway, and Why It Matters

All three routes are processed by PayPal, which is PCI DSS compliant. You do not need a PayPal account to pay by card: choose the card option at checkout and the gateway takes the details directly.

Because the gateway handles the card, the number is entered into PayPal’s environment rather than ours. That is the single most useful fact on this page.

Payment Security

We never see, store, or transmit full card numbers, expiry dates, or security codes. What we receive back is confirmation that the payment succeeded and, in some cases, the last four digits so we can match a refund to the right transaction. The wider handling of your data is set out on our Privacy Policy page.

When You Are Charged

The full amount is taken at checkout. Nothing is charged later, nothing is held back for shipping, and there is no subscription of any kind on this site.

Currency and Foreign Transaction Fees

All prices and charges are in US Dollars. If your card is issued outside the United States or in another currency, your bank may add a foreign transaction fee and apply its own exchange rate. That fee is set by your issuer, not by us, and it does not come to us.

Sales Tax

Sales tax is calculated at checkout where applicable and shown before you confirm the order.

Failed or Declined Payments

A declined payment creates no order and charges nothing. The usual causes are simple ones:

• A billing address that does not match the one on the card.
• An expired card or a mistyped security code.
• A bank fraud check triggered by an unfamiliar merchant.
• Insufficient funds or a daily limit already reached.

Checking those and retrying resolves most cases. If your situation falls just outside one of these, write to us anyway.

Pending Authorizations

A declined attempt sometimes leaves a pending authorization on your statement that looks like a charge. It is not one. Authorizations of that kind drop off on their own, generally within a few business days, and no money moves. If one is still showing after a week, email us and we will give you the transaction reference to take to your bank.

Refunds

Refunds go back to the method used at checkout. The timings, the conditions, and the bank-posting detail are all set out on our Return & Refund Policy page.

Changes to This Policy

We may update this page if our accepted methods change. The version in force is the one dated at the top.

Payment Questions

Anything about a charge, a decline, or an authorization that will not clear comes to this address.

Thank you for shopping with us, and for keeping good knitwear in the rotation.